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Privacy Policy

Effective Date: February 25, 2026

At Kerqus, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our architectural pet solutions, or use the Kerqus Bluetooth App.

1. Information We Collect

We collect information that helps us provide a seamless and personalized experience:

  • Personal Identifiers: Name, email address, shipping address, and phone number provided during checkout or newsletter sign-up.

  • Payment Information: Processed securely through third-party encrypted gateways. We do not store your full credit card details.

  • Device Data: Information about your browser, IP address, and how you interact with our site through cookies.

  • App Usage: When using the Kerqus Bluetooth App to control your diffuser, we may collect basic operational data to ensure the device functions correctly.

2. How We Use Your Information

Your data allows us to elevate your experience and maintain the harmony of your home:

  • To process and deliver your orders efficiently.

  • To provide customer support regarding our scents and designs.

  • To send updates on new collections or maintenance tips for your products (only if you opt-in).

  • To improve our website’s functionality and architectural design offerings.

3. Data Sharing and Third Parties

We do not sell your personal information. We only share data with trusted partners essential to our operations:

  • Logistics Partners: To ensure your Kerqus pieces arrive safely at your door.

  • Payment Processors: To guarantee secure and encrypted transactions.

  • Analytics Providers: To help us understand how to better serve our community of pet lovers.

4. Your Rights and Choices

You have full control over your information:

  • Access & Correction: You may request a copy of the data we hold about you or ask for corrections.

  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any message.

  • Data Deletion: You may request that we delete your personal information, subject to legal or contractual obligations (such as tax records for purchases).

5. Security

We implement industry-standard security measures to protect your data. Whether you are using our portable diffusers or browsing our shop, we strive to ensure your digital environment is as safe and clean as your physical home.

6. Cookies

We use cookies to remember your preferences and enhance site navigation. You can manage your cookie settings through your browser at any time.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

8. Contact Us

If you have any questions regarding your privacy or our data practices, please reach out to us:

Email: [Your Email Address] Website: [Your Website URL]